COVID-19 Community Resources
COVID-19 Updates and Information from the Massachusetts Department of Public Health – Daily updates, information, resources and guidance surrounding COVID-19
413 CARES – Search for free or reduced cost services like medical care, food, and more in Western Massachusetts
FOOD ACCESS RESOURCES
Food Bank’s Emergency Feeding Program Network – Food pantry and free meal access for Western MA
OPEN Emergency Feeding Programs List – Food pantry and free meal access for Western MA
Hampshire County Food Access Resources – Food pantry and free meal access for Hampshire County
Northern Berkshire Food Access Collaborative – Food pantry and free meal access for Berkshire County
Project Bread FoodSource Hotline – Project Bread FoodSource Hotline
Amherst Survival Center – Food assistance and basic needs services for Hampshire and Franklin Counties
Franklin County Food Access Resources – Food pantry and free meal access for Franklin County
MA Town Emergency Meals List – Full list of emergency meals for school closures in MA
Berkshire County Food Resources Map – Emergency food resources in Berkshire County
Manna Soup Kitchen – Food access in Northampton
Emergency Food Distribution Program – Food access in Northampton
Not Bread Alone – Food access in Amherst
Apply for SNAP Benefits – Link to apply for MA Food Stamps
CHILD CARE & FAMILY RESOURCES
Emergency Child Care Directory – Emergency Child Care directory
Western MA Mutual Aid Network – Childcare & other resources for Western MA
Pioneer Valley Childcare Collective – Pioneer Valley child care
Early Education and Care Financial Assistance – MA financial assistance for child care
Parents Helping Parents of Massachusetts: 1(800)632-8188 – Free, confidential online/call-in parent support groups. These groups serve as a safe place for parents to express frustrations and concerns about their children and families and get advise from other parents who understand.
Massachusetts Families Organizing for Change: 1(774)855-6001 – Support calls for families of children and teens with disabilities. Connecting families with volunteer educators who are able to provide remote support. Offering community calls, virtual coffee hours and routine building and social engagement tools.
Teen Line 1(800)266-7883 – Offering support via phone, email or online chat for teens
RESOURCES FOR PEOPLE WHO USE DRUGS
Harm Reduction Coalition Guidance – COVID-19 Resources and information for people actively using drugs
Harm Reduction Coalition Guidance (Spanish) – COVID-19 Resources and information for people actively using drugs (in Spanish)
Guidance for People Who Use Drugs in Treatment – COVID-19 Guidance for patients engaged in substance use treatment
More Harm Reduction Guidance – COVID-19 Guidance for people actively using drugs
Safer Drug Use During the COVID-19 Outbreak – COVID-19 Guidance for people actively using drugs
Substance Abuse and Mental Health Services Administration – Substance use recovery resources, lists of online forms, support groups, meetings and discussion groups
CDC Guidelines for COVID-19 and HIV – Resources for people with HIV
Western Mass Recovery Learning Community – Online/call-in support groups for people struggling with substances and general peer support groups
Hampshire HOPE’s Google Doc – List of resources and service provider updates for opioid addiction and recovery
NIH Heal Initiative – Resources and information about supporting people with opioid use disorder during the COVID-19 pandemic
LGBTQ+ SUPPORT RESOURCES
COVID-19 Trans/Queer Relief – Financial and supply assistance for Trans and Queer community
Western Mass Recovery Learning Community – Online/call-in support groups for people who identify as part of the LGBTQQIA+ community and general peer support groups
LGBT National Hotline: 1(888)843-4564 – Offering support via phone, email or online chat
LGBT National Youth Hotline 1(800)246-7743 – Offering support via phone, email or online chat for LGBT youth
TrevorLifeline for LGBTQ Youth 1(866)488-7386 – Offering 24/7 support via phone, email or online chat for LGBT youth
Fenway Health LGBGTQ Hotline 1(888)340-4528 – Offering support via phone, email or online chat
Fenway Health Peer Listening Line for LGBTQ Youth 1(800)399-7337 – Offering support via phone, email or online chat for LGBT youth
Trans Lifeline 1(877)565-8860 – Offering support via phone, email or online chat
LGBT National Senior Hotline 1(888)234-7243 – Offering support via phone, email or online chat for LGBT seniors
CDC Guidelines for COVID-19 and HIV – Resources for people with HIV
SEXUAL & DOMESTIC VIOLENCE RESOURCES
Safe Passage 1(413)586-5066 – Offering 24/7, emergency shelter, counseling, peer support, legal services and emotional support
Safe Passage Hotline 1(888)345-5282 – 24/7 call in support hotline
Elizabeth Freeman Center Domestic & Sexual Violence Hotline 1(866)401-2425 – 24/7 free and confidential support hotline
SafeLink Massachusetts Domestic Violence Hotline – 24/7 call in support hotline
RAINN National Sexual Assault Hotline 1(800)656-4673 – 24/7 support hotline, call, text or online chat
National Domestic Violence Hotline 1(800)799-7233 – 24/7 support hotline, call, text or online chat
Love Is Respect National Dating Abuse Hotline 1(866)331-9474 – 24/7 support hotline, call, text or online chat
The Network/La Red Hotline 1(800)832-1901 – 24/7 support hotline for LGBTQ people who are experiencing or have experienced abuse by a partner. Call in only
National Human Trafficking Hotline 1(888)373-7888 – 24/7 support hotline, call, text or online chat
MA Elder Abuse Hotline 1(800)922-2275 – 24/7 call in support hotline
MENTAL HEALTH & EMOTIONAL SUPPORT RESOURCES
Western Mass Recovery Learning Community – Online/call-in support groups, including Alternatives to Suicide, Hearing Voices, groups for people struggling with substances, groups for people who identify as part of the LGBTQQIA+ community, and general peer support groups
National Alliance on Mental Illness Connection Support Groups – Free support groups for people living with a mental health condition
National Alliance on Mental Illness Peer Support Groups – Free peer support groups for people living with a mental health condition
MA Trial Court List of Resources – Substance use disorder and mental health resources
Call2Talk – Hotline for mental health, emotional support, and suicide prevention
CDC Stress Management – Resource for managing stress & anxiety
Narcotics Anonymous Virtual Meetings – Resources for people in recovery
Recovery Resources – Resources for people in recovery
CDC Guidelines for COVID-19 and HIV – Resources for people with HIV
Maintaining Emotional Health & Well-Being During the COVID-19 Outbreak – Resources and tips to help boost emotional health and well-being during COVID-19
Disaster Distress Helpline: 1(800)958-5990 – Available 24/7 crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster, including disease outbreaks like COVID-19. Free, multilingual and confidential crisis support service.
National Suicide Prevention Hotline 1(800)273-8255 – 24/7 free and confidential support for people in distress, prevention and crisis resources for you or your loved ones
Western Mass Peer Support Warmline: 1(888)407-4515 – Call in only, available Monday through Thursday from 7pm to 9pm and Friday through Sunday from 7pm to 10pm. Warmlines are numbers that people can call to get support when they are feeling lonely, anxious, sad, etc. or simply need someone to talk to. They can also provide resources to callers.
FINANCIAL ASSISTANCE RESOURCES
HealthWell Fund Program – Assistance with costs associated with food, medication, transportation and telehealth
United Way of Pioneer Valley Recovery & Relief Fund – Financial assistance for Pioneer Valley residents affected by COVID-19
Massachusetts Division Of Unemployment Assistance – Unemployment Benefits
Massachusetts Division Of Unemployment Assistance (Spanish) – Information on unemployment benefits in Spanish
Betancourt Emergency Funds – Financial assistance for undocumented families
MassUndocuFund for COVID-19 Relief – Financial assistance for undocumented families
SNAP Grocery Reimbursement – Financial assistance for food
Early Education and Care Financial Assistance – MA financial assistance for child care
Pentagon Credit Union Relief – Financial assistance for Veterans
Small Business Administration Disaster Loans – Financial loans for Businesses, Private Nonprofits, Homeowners, and Renters
Charter Free Internet – Free internet for families without access
Massachusetts Commission on LGBTQ Youth – Financial assistance for LGBTQ Youth
Musicares Relief Fund – Financial assistance for musicians
COVID-19 Trans/Queer Relief – Financial and supply assistance for Trans and Queer community
Freelancer COVID-19 Emergency Fund – Financial assistance for feelancers
Emergency Aid to the Elderly, Disabled and Children (EAEDC) – Emergency financial aid for the Elderly, Disabled and Children
Emergency Coronavirus Affected Workers Support Fund – Financial assistance for service workers
The Coronavirus Care Fund – Financial assistance for home care workers
Massachusetts Workers Emergency Relief Funds – List of emergency funding resources for Massachusetts workers (Mulitlingual)
WMA Community Mutual Aid – Local assistance with travel, getting supplies, financial aid, healthcare, housing, translation, childcare, pet care, or emotional/spiritual support.
IRS Economic Impact Payment – Guidance and information on the Economic Impact Payments being dispersed by the IRS